Knowledge base
A single, searchable source of truth for everything your organization knows.
Role-based security around everything your organization knows.
The open-source platform that unifies AI chat, content management, customer integration, and learning management — with fine-grained role-based access so every person sees exactly what they should. Self-host it, own your data, and extend it however you like.
Created by Red Arch Labs™
One platform, many jobs
Red Arch is a general-purpose organizational platform. The same secure foundation powers a knowledge base, a CRM, a support desk, HR, training, AI agents, and the custom apps in between.
A single, searchable source of truth for everything your organization knows.
Track customers, contacts, and deals with custom records and pipelines.
Log, route, and resolve tickets — with workflows and SLAs driving every stage.
Run onboarding, reviews, and offboarding with automated access provisioning.
Build courses, quiz, run AI-graded scenarios, and certify your people.
Give an AI agent real tools to build and operate your org — scoped by role.
Organize documents into folders with versioning and per-item permissions.
Model any data, design forms and views, and automate it with workflows.
What's inside
Everything below runs on the same role-based core — so no matter how you use Red Arch, access control is never an afterthought.
Ask your knowledge anything and get answers with citations you can trust — scoped to what each person is allowed to see.
Store and organize every document into folders and spaces, with fine-grained permissions on each one.
Design no-code workflows that trigger on forms, schedules, and events — routing approvals, running AI steps, and calling your other systems.
Model customers, contacts, and deals as records — a full CRM that lives right next to your knowledge.
Turn documents into courses, quiz, run AI-graded scenarios, and certify — all from the knowledge you already have.
Model custom records, then turn them into live dashboards and reports — with multi-org isolation built in.
AI chat
Red Arch reads your content and answers in plain language — with every claim linked back to the exact passage it came from. Ask a question, get a cited answer, and jump straight to the source.
Content management
Organize your content into folders and spaces, then decide exactly who can see and edit each one — by region, department, role, or group. Permissions flow straight through to search and AI chat, so no one ever gets an answer they weren't cleared for.
Customer integration
Define the records that matter — customers, contacts, deals, tickets — connect them with relationships, and drive them through custom pipelines. It's a flexible data platform, so your customer data and your knowledge finally sit in one system.
| Company | Stage | Owner |
|---|---|---|
| Northwind Ltd | Won | A. Rivera |
| Contoso Group | Negotiation | J. Okafor |
| Fabrikam Inc | New lead | M. Chen |
Workflow automation
Design workflows visually with a no-code BPMN builder — no scripts, no glue code. Trigger on a form submission, a schedule, an event, or an incoming webhook; branch on conditions; run AI steps; send emails; update records; and reach your other systems with signed webhooks and a full REST API. The busywork runs itself.
Learning management
Build courses straight from your content, then measure understanding. Learners move through slides and videos, pass server-graded quizzes, and prove skills in AI-graded scenario simulations before earning a certificate.
The same building blocks that power the CRM and the LMS are yours to compose into whatever your organization runs on.
Build with AI · MCP
Red Arch ships a Model Context Protocol (MCP) server. Point Claude, Cursor, or your favorite coding LLM at it, describe what you need in plain language, and it builds your entities, forms, views, reports, and workflows for you — right inside your org, respecting your permissions.
More capabilities
Beyond the apps you build, Red Arch ships the platform features a serious deployment needs — single sign-on, AI agents, release management, and a full API to wire it into everything else.
Sign in once through your identity provider — enterprise authentication, no extra passwords to manage.
An assistant with real tools — it builds entities, runs workflows, and manages content, always within each user's permissions.
Promote configuration from dev to staging to production, with lineage tracking and side-by-side diffs before every deploy.
A versioned REST API covering entities, records, reports, workflows, and search — ready for any integration.
Issue org-scoped keys with fine-grained read/write scopes and per-key, per-IP rate limits.
HMAC-signed inbound and outbound webhooks connect Red Arch to the rest of your stack, securely.
Move an entire organization — entities, forms, views, workflows, and records — as one portable bundle.
Every organization is separated at the database level with row-level security, so tenants never bleed together.
See it in action
Every screenshot below is the real app — the no-code builders (workflow, form, view, report, and entity designers) and the live demo organizations they power, from a full HRMS to a corporate learning academy, AI chat, and a document knowledge base.
Role-based security
Role-based access is the heart of Red Arch, not a plugin. Grant access by region, department, role, and group, and it holds everywhere — documents, records, search, and AI chat all obey the same rules. Multi-tenant isolation keeps organizations fully separated at the database level.
Under the hood
No black boxes. Red Arch runs on proven open-source infrastructure you can self-host — a knowledge graph, a vector store, a Postgres database, and an LLM, all wired together behind one API.
Open source
Red Arch is released under the Apache-2.0 license. Read the code, run it on your own infrastructure, and extend it however you need — no per-seat pricing, no data leaving your walls.
Red Arch Knowledge Manager is open source and self-documenting — there's nothing to sign up for. Grab the code, stand it up, and give your organization one secure home for everything it knows.
Questions? Email jeremy@redarchlabs.com